Consumer Complaint Detail

TOYOTA / PRIUS / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003193962 Incident Date: Oct, 15 2003
Consumer's City: WOBURN Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: PRIUS Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JT2BK18U920 Date added to File: May, 25 2021
Date Complaint Received: Jan, 07 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 31 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I june of 2202 i bought toyota prius. i was getting 44mpg on the highway and 49 in the city. then the cold weather comes and now i get only 35mpg in the city that is a drop of over 28%. i have taken it back twice to the dealer and they supposely scope it and said that there was nothing wrong and that the cold weather was the problem. i told them that their excuse was lame and that was not exceptable. if a cars gas mileage drops that dramacticly there has to be a problem or their is a manufacturing defect. there should not be a 28% drop off in a car performance in cold weather. there advertisement pitch was that the car will get better mileage in the city than the highway because of their hybrid system, it did not say that the system only work in warm weather