Consumer Complaint Detail
MERCEDES BENZ / 500 / 1999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003196501 | Incident Date: Dec, 31 2002 |
| Consumer's City: HENDERSONVILLE | Consumer's State: NC |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Mercedes-Benz USA, LLC |
| Model Name: 500 | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Seat belts:front:retractor |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: WDBGA51G2XA | Date added to File: May, 16 2021 |
| Date Complaint Received: Jan, 14 2003 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Aug, 21 2002 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Seat belt problem with 1999 mercedes s500. seat belt would not retract. i called mercedes benz technical support (twice) to ask if there was a problem with their seat belts. their immediate response was that they had not received any complaints about seat belt failure. when i took the car to my auto repair shop, which specializes in mercedes benz only, i was told that they replace many seat belts. last night we went to dinner with friends who were driving a 1994 se mercedes - when we got out of the car, i noticed that the driver's seat belt was not retracting and was hanglng loosely in the seat (the same way mine was before i had it replaced last week). it cost me $375 to have the seat belt replaced - if it had been some other failure on the car, i would not feel so badly. but i feel that a seat belt should last more than 3 to 4 years!! we have a 1981 jeep grand cherokee that we bought new - the seat belt is still working just fine. in fact, i have owned many cars and never had a seat belt failure. this is definitely a safety issue and should be addressed. |