Consumer Complaint Detail

DODGE / STRATUS / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003196522 Incident Date: Jan, 05 2003
Consumer's City: LAKESIDE Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: STRATUS Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B3EJ46X9WN Date added to File: May, 25 2021
Date Complaint Received: Jan, 20 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 03 1999
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Timing belt tensioner broke while driving full speed on the freeway. the engine stalled and i was lucky to get to the side of the road safely. now the car has been at the shop for two weeks and dodge states the parts are not in production and unavailable until a later unknown date. i have been told that the part is being remanufactured to eliminate the problem, but the new part hasn't been produced yet. there is not a date set for when the part will be available. dodge obviously knew the part was defective or they would not have improved it for replacement. why was my safety put at risk for a part they knew was a problem?