Consumer Complaint Detail

CHRYSLER / LHS / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003196551 Incident Date: Jan, 13 2003
Consumer's City: KANSAS CITY Consumer's State: MO
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: LHS Model Year: 1999
Vehicle Involved in a Crash: No Component's Description:
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C3HC56G7XH Date added to File: May, 25 2021
Date Complaint Received: Jan, 21 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 01 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Defective hood molding (part number 4805004ab) . while driving down the highway when, for no reason, the hood molding broke loose, bounced off the windshield and onto the road behind us. startling driver so badly that they drove off the road at highway speed. chrysler was contacted, their response is as follows: thank you for your email to daimlerchrysler regarding your 1999 chrysler lhs. i regret your dissatisfaction in your lhs and appreciate the time and effort you took to bring this matter to my attention. comments like yours are one way to learn of problems that may develop and improvements desired by customers. the information received is used in product development and quality analysis. daimlerchrysler has made tremendous gains in customer satisfaction and vehicle quality. apparently, your expectations have not been met. please accept my apology for the problems you have experienced. thank you for sharing your concerns.