Consumer Complaint Detail

VOLKSWAGEN / EUROVAN / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003196682 Incident Date: Jan, 17 2003
Consumer's City: REDMOND Consumer's State: WA
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: EUROVAN Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WV2NB47073H Date added to File: May, 25 2021
Date Complaint Received: Jan, 22 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 08 2003
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On 01/09/03 i purchased a 2003 vw eurovan & on 01/18/09 my engine light came on. on 01/20/03 i was told i had faulty coils. i was told that the two coils that failed were going to be replaced, but with that came a warning that i have a total of 6 coils. when i picked up my partialy fixed van i was told " hopefully we can replace all your coils before this happens to you again." when i contacted vw directly they informed me that this was a large problem they were having company wide & at this time they were only replacing the failed faulity coils. at the dealership when i asked if this could cause engine damage i was told "it could".i was sold a new car without the knowladge of serious faulty problems that vw clearly knew about. i would like my new car to not have any known defects. all 6 coils should be replace, for the safty of my children, my husband, & myself.