Consumer Complaint Detail

DODGE / RAM VAN / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003197088 Incident Date: Jan, 27 2003
Consumer's City: WARNER ROBINS Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM VAN Model Year: 1997
Vehicle Involved in a Crash: No Component's Description:
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2B6HB21X5VK Date added to File: May, 25 2021
Date Complaint Received: Jan, 28 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 29 1997
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Problems with ac/heater wiring harness. the blower motor for the ac/heater system in the van continues to overload and burn out components for this system. the van has been put into repair on four seperate occasions. it has now once again burned out. here is some information: turned in on 6/18/99. replaced blower motor resistor. mileage 24010 turned in on 9/16/99. replaced blower motor resistor, repaired wiring harness and sleeve. mileage 26434 turned in on 12/14/99. replaced control head and blower switch. mileage 29880. turned in on 8/15/02. replaced blower motor switch. replace blower motor harness when switch failed. turning in again next week for repairs. chrysler headquaters and the dealership state that this is my problem. my concern is that if the underling problem is not fixed, then a potential fire hazard exists when the wiring harness or other parts once again burn out.