| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003197173 | Incident Date: Jan, 18 2003 |
| Consumer's City: DALE CITY | Consumer's State: VA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: TOWN CAR | Model Year: 1998 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:engine |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FTEF15N9SN | Date added to File: May, 16 2021 |
| Date Complaint Received: Jan, 22 2003 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Oct, 01 1999 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I have a 1998 lincoln towncar. on january 11th, my car was being serviced for an oil change. the mechanic notified me that the headgasket was leaking at the 4th cylander and advised me to take it to the dealer. the dealer charged me $300.00 and stated in writing that nothing was wrong with the head gasket. on january 19, my car stopped running and i had to have it towed to the dealer. the next day i was notified that it was my headgasket and they overlooked the leak at the exact location i told them based on my mechanics advise. now they want an additional $1200.00 to fix the problem. my mechanic advised me that this is a common problem for this vehicle and to file a complaint against the dealer. my concern is now the engine may have been damaged by the lack of proper attention by the dealer. |
