Consumer Complaint Detail

CHRYSLER / TOWN AND COUNTRY / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003198805 Incident Date: Jan, 30 2003
Consumer's City: LAKE CLARKE SHORES Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: TOWN AND COUNTRY Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission:control module (tcm, pcm)
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1C4GP64L3TB Date added to File: May, 25 2021
Date Complaint Received: Feb, 01 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On numerous occasions the vehicle will intermittently fail to shift into o/d. it may drive fine for days and then lock in second gear. manually changing the gearshift does not override the failure. the onboard computer does not log the failure. it does capture the manual shifting event. the only way to correct the probelm is to turn off the van and start it back up. this could correct it for several days or it may recur withing minutes. totally random. occurs at any time, night or day. it often occurs during accellerations following turns. this situation is extremely dangerous especially when accellerating onto the freeway during rushhour traffic. we have to pulloff into the emergency lane, shut off the van, restart it up, and merge back into high speed traffic. it is extermrly frightening for my wife especially while transporting my two young boys. the chrysler repair shop could not get it to fail and thus nothing was done. aamco looked at the transmission and indicated the transmission and fluids were fine. they also could not get the transmission to fail.