Consumer Complaint Detail

COSCO / ALPHA OMEGA / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003198834 Incident Date: Feb, 02 2003
Consumer's City: DEARBORN Consumer's State: MI
Vehicle Transmission Type: Manufacturers Name: COSCO, INC.
Model Name: ALPHA OMEGA Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Child seat:tether: strap/webbing
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Feb, 02 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The straps in the cosco alpha omega car seat are completely useless. they twist and twist and twist so bad, that you can not get a snug fit. it is very unsafe for our child. just this morning, i was trying desperately to try to make the straps tighter, and my hand gave way and i slugged my daughter in the cheek very hard. the straps twist in 3 spots: in the shoulder pad, in the middle clip, and again, in the puzzle lock system that locks into the seat. i've contacted cosco, and all they will do is replace the straps. only to happen again, i'm sure. it's funny they replace the straps, when it's the straps that are the problem! i want them to take this car seat back and give me a refund!!