Consumer Complaint Detail

PONTIAC / MONTANA / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003198875 Incident Date: Feb, 02 2003
Consumer's City: MELVILLE Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: MONTANA Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Visibility:defroster/defogger/hvac system:fan/motor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GMDX03E53D Date added to File: May, 25 2021
Date Complaint Received: Feb, 02 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 01 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Ventilation system blows air into cabin through insturment-level dashboard vents, even when fan is off and vehicle stationary, and even when fan is on but directed to foot only or defroster only. pontiac dealer service dept and pontiac national customer service claim this is normal. i have never seen this on any other vehicle. there is no way to shut off the flow from the middle (over the radio) vents. tehre is a "wheel" to block the flow to the center-left and center-right vents above the radio, but no such control for the center-center vent--it only adjusts up/down. this is causing discomfort but above all can dry eyes out while driving. it makes no sense. even the service advisor immediately thought it was a defect. he changed his mind when he found the same condition on other 2003 montana on lot. i submit that this is not normal and may reflect a design and/or manufacturing defect that has safety implications. please note that reciruclate is designed not to work in all modes either.