Consumer Complaint Detail
PLYMOUTH / GRAND VOYAGER / 1998
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003198987 | Incident Date: Jan, 31 2003 |
| Consumer's City: CUMBERLAND | Consumer's State: MD |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND VOYAGER | Model Year: 1998 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2P4GP2436WR | Date added to File: May, 25 2021 |
| Date Complaint Received: Feb, 03 2003 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Apr, 02 2000 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Noise from underneath van sounding as if parts were falling off or like metal in a blender. once i stopped and looked under a steady stream of transmission fluid was pouring out. had transmission shop confirm today that a "pin" broke and caused complete destruction to transmission and case. nothing can be reused. need an entire new transmission. called dealership where purchased and they advised to call 800# in manual. called 800# and was told there was nothing on file of this problem and this is our responsibility since it is no longer under warranty. i informed her that there is only 48,000 miles on van and this is unacceptable. again she advised it was our responsibility. |