Consumer Complaint Detail

CHRYSLER / 300M / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003199401 Incident Date: Feb, 06 2003
Consumer's City: Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: 300M Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:rotor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C3HE66G12H Date added to File: May, 25 2021
Date Complaint Received: Feb, 09 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 08 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: When having routine service performed on the vehicle at 22,000 miles, i was advised that the rotors on the front brakes were warped and required replacement. i was also advised that this was not covered by the "bumper-to-bumper" 36,000 mile warranty. rather, the warranty period for brake rotors is 12,000 miles. i paid for the replacement but note that i had a similar problem on a 1999 jeep grand cherokee at well over 12,000 miles and the rotors were replaced under warranty. it appears that chrysler knows that it has a problem with premature wear on disc brake rotors, but has chosen to address it by limiting the warranty rather than fixing the problem.