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NHTSA Complaint Number: 003199468 | Incident Date: Dec, 31 2002 |
Consumer's City: WILLOW CREEK | Consumer's State: CA |
Vehicle Transmission Type: MAN | Manufacturers Name: Chrysler (FCA US, LLC) |
Model Name: NEON | Model Year: 2002 |
Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:engine:gasoline |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 1B3ES16C32D | Date added to File: May, 25 2021 |
Date Complaint Received: Feb, 10 2003 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Apr, 26 2002 |
Was Original Owner: Yes | Anti-lock Brakes: No |
Number of Cylinders: 4 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: This car has used more than 10 quarts of oil since new (not counting changes). it has just over 20k miles now and still uses oil. it does not smoke or leak. the fuel mileage is nowhere near the advertised mileage. the dealer was contacted regarding no brake lights just after purchase. after two trips to the dealer (and the service writer telling us that we removed the cigarette lighter adapter wrong), they discovered the wiring harness for the backup lights was crushed by the shifter in reverse and shorted the lights. after complaining about poor starting and shuddering after a cold soak, the dealer replaced the injector o-rings, which solved the shudder, but not the mileage. nothing has helped the oil usage, not even the two trips to the dealer to replace a baffle in the valve cover and an "oil consumption" test, which we performed. yes, it uses oil. i should've bought my daughter a nissan, or, like i just bought myself, a brand new ford pickup. this was my first and last daimler-chrysler product...ever! |