Consumer Complaint Detail

DODGE / NEON / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003199468 Incident Date: Dec, 31 2002
Consumer's City: WILLOW CREEK Consumer's State: CA
Vehicle Transmission Type: MAN Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: NEON Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:gasoline
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B3ES16C32D Date added to File: May, 25 2021
Date Complaint Received: Feb, 10 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 26 2002
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: This car has used more than 10 quarts of oil since new (not counting changes). it has just over 20k miles now and still uses oil. it does not smoke or leak. the fuel mileage is nowhere near the advertised mileage. the dealer was contacted regarding no brake lights just after purchase. after two trips to the dealer (and the service writer telling us that we removed the cigarette lighter adapter wrong), they discovered the wiring harness for the backup lights was crushed by the shifter in reverse and shorted the lights. after complaining about poor starting and shuddering after a cold soak, the dealer replaced the injector o-rings, which solved the shudder, but not the mileage. nothing has helped the oil usage, not even the two trips to the dealer to replace a baffle in the valve cover and an "oil consumption" test, which we performed. yes, it uses oil. i should've bought my daughter a nissan, or, like i just bought myself, a brand new ford pickup. this was my first and last daimler-chrysler product...ever!