Consumer Complaint Detail

FORD / EXCURSION / 2001

Recalls
2 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003199492 Incident Date: Jan, 14 2003
Consumer's City: TIGER Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXCURSION Model Year: 2001
Vehicle Involved in a Crash: Yes Component's Description: Steering:gear box:shaft pitman
Vehicle Involved in a Fire: No Persons Injured: 2
Vehicle's VIN#: Date added to File: May, 16 2021
Date Complaint Received: Feb, 04 2003 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Apr, 14 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 10 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving to a book store, a steering input was made to avoid a tractor in the road. at this point the vehicle became completely uncontrollable, unresponsive to any and all further inputs.the vehicle departed the road crossing a median, two northbound lanes of traffic, up a bank and rolled at least 2 times before stopping. inspection of the steering linkage indicated failure of the steering box shaft where the control arm attaches to the steering box. this failure may have occurred during the initial steering input. additionally, the control arm was bent toward the rear of the vehicle, possibly indicating it had been dragged for most if not all of the mishap.