Consumer Complaint Detail

PLYMOUTH / NEON / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003199595 Incident Date: Feb, 08 2003
Consumer's City: BLOOMFIELD Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: NEON Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3P3ES42Y5XT Date added to File: May, 25 2021
Date Complaint Received: Feb, 11 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 13 2002
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was driving & i heard a "clunk" & a "boom" & then the car shut itself off. after getting out of the car, i realized that there was a puddle of transmission fluid underneath the car. i had a mechanic look at it - there's a hole in the gear box where the transmission shot the park gear right out of the box - he said it had to be a defect. [there's only 16,000 miles on the car] i called chrysler regarding this [& was treated extremely rudely by their customer service department, might i add.] & they refuse to do anything about this. they told me that because the car is no longer under warantee, the defect is not their problem