Consumer Complaint Detail

AUDI / A4 / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003199613 Incident Date: Feb, 12 2003
Consumer's City: BRIGHTON Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: A4 Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WAULC68E92A Date added to File: May, 25 2021
Date Complaint Received: Feb, 12 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My audi a4 sputtered and lost power. the onboard diagnostics light came on and flashed. audi roadside assistance towed my car to brookline audi, where it was determined that the ignition coils were to blame. after reading articles indicating that audi will replace all coils, whether they are broken or not, i asked the dealership to replace all coils. they insisted that they will only replace those that are defective, not all as reported in several articles (e.g., motortrend). i told the dealership that i will be driving from ma to ca this weekend. i told them that i do not want to be half way accross the country and have another coil break. i want all coils replaced, but the dealership refuses.