Consumer Complaint Detail

OLDSMOBILE / SILHOUETTE / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003199941 Incident Date: Feb, 03 2003
Consumer's City: WOODINVILLE Consumer's State: WA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SILHOUETTE Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GHDX03E2XD Date added to File: May, 16 2021
Date Complaint Received: Feb, 10 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 28 1999
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 1999 oldsmobile silhouette with 52,000 miles. i brought it to the local dealer because of a knocking noise on cold startup. diagnosed as a failed intake manifold gasket, cost to repair approx $900.00. on disassembly, dealer contacted me with information that the engine internals were so badly fouled (sludge and deposits) that the hydraulic lifters required replacement. i asked what could have caused this situation, since the van has always gotten regular oil changes every 3000 miles, with new filter and correct oil, and i don't know what to do differently to avoid this same problem again. no information or advice was offered on why the gasket failed, or why the engine was so badly fouled.