Consumer Complaint Detail

CADILLAC / DEVILLE / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003201915 Incident Date: Feb, 15 2003
Consumer's City: YOUNGSTOWN Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: DEVILLE Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Exterior lighting:headlights
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G6KD54Y7WU Date added to File: May, 25 2021
Date Complaint Received: Feb, 17 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 07 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I am very concerned about the headlights going out on my 1998 cadellac develle. the passenger side lens blew off the car and went flying. the headlight went out. i stoped to see what had happen - saw no lens on the one side. checked the other side and the lens was ready to fall off. i had not lights on one side and if i had not wired the other lens in place it would have blew off and i would have had no headlights. contaced the dealer and was told they are aware of this problem but suggested i contact the 800#. they refused to do anything about the problem stating it was out of warrenty. researching the problem i am finding their has been several complants having the same problem. i beleive an investigation is in order. this is very unsafe for the drive and a projectile could do a great deal of harm to a person being struck but the flying lens. the sad part is you can not even buy a lens. th e dealer will only sell you a complete assembly at $240. how would one know if the new asm will not do the same?