Consumer Complaint Detail

LINCOLN / TOWN CAR / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003202183 Incident Date: Feb, 03 2003
Consumer's City: LA QUINTA Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TOWN CAR Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1LNLM81W5VY Date added to File: May, 25 2021
Date Complaint Received: Feb, 21 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 28 1997
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Intake manifold failure...part made out of plastic. dealer states manufacture had issued a "campaign" to replace at no charge because they knew part was faulty...but only if vehicle was in "taxi or limo" service. i am outraged that manufacture acknowledges that part is faulty but does not replace with adequate replacement. vehicle has only 56000 miles. cost to me to repair almost $900.00. call to ford customer service representative has yet to be returned.