Consumer Complaint Detail

DODGE / STRATUS / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003202228 Incident Date: Feb, 23 2003
Consumer's City: MILFORD Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: STRATUS Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B3EL46XX2N Date added to File: May, 25 2021
Date Complaint Received: Feb, 23 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 07 2001
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The brakes on my wifes 2002 dodge stratus had failed twice, brake pedal was at floor and car did not stop. both times the road conditions were clear. had dealership inspect and they found no problems with the brakes or with the master brake cylinder and gave the braking system a clean bill of health. the brakes have failed once more since taking car to dealership (this is all within a three week period). fortunalty no accient has occured. per service departement the only remedy is to leave car at dealership to have them drive on a regular basis to see if brakes fail again.