Consumer Complaint Detail

BRIDGESTONE / DUELER 684 / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003202542 Incident Date: Feb, 04 2003
Consumer's City: ALTA LOMA Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Bridgestone Americas Tire Operations
Model Name: DUELER 684 Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires:sidewall
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JT3VN29V6S0 Date added to File: May, 25 2021
Date Complaint Received: Feb, 27 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 26 1995
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The tires showed signs of cracking around the wheel contact area after only 17000 miles of use. as a precaution i replaced these tires with new michelin tires. the nhtsa info advised bridgestone would reimburse the cost of replacement. as an initial action, i had requestied a total reimbursement of the cost involved in the amount of $531.77. the subject tires were inspected by their authorized dealer on 2/14/03 and found to have cracks as stated above. bridgestones (case file 534305) responded with an offer of $100 coupon only because they claim that the tires were manufactured in 1994, tires were not rotated at a dealership but they will not certify that the tire are safe to use. because the tires are showing cracks at similar areas on all the tires, i feel that the cracks are due to manufacturing defect and bridgestone should at least reimburse the cost of replacement. *jb