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NHTSA Complaint Number: 003202709 | Incident Date: Feb, 28 2003 |
Consumer's City: BEAUMONT | Consumer's State: TX |
Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
Model Name: RAM 1500 | Model Year: 1998 |
Vehicle Involved in a Crash: No | Component's Description: Air bags |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 3B7HC13Y8WG | Date added to File: May, 25 2021 |
Date Complaint Received: Mar, 03 2003 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Nov, 18 1998 |
Was Original Owner: Yes | Anti-lock Brakes: Yes |
Number of Cylinders: 8 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: The dodge trucks have a serious defect in their horn system. improper packing of the driver-side air bags renders the horn inoperable. i purchased my 1998 dodge 1500 new in 1998. i have never been able to get the horn to work. dodge dealer in washington said it needed repacked but i was leaving for texas and time was not available to wait for the parts. upon arrival at beaumont, texas i took the truck to mike smith autoplex dodge. the service representative could not blow the horn and said she would order a repack and call me when it came in. two months later i found out from her that the manager canceled it and refused to fix the horn under the warranty. every year i wire a micky mouse rig on the column wired directly to the horn to pass inspections. recently had service at mike smith and the same service manager said the horn needed repacked, said crysler had problems with the horns and did not know why the manager had refused to fix it. i have been driving this unsafe truck since 1998 and had many close calls and never able to use the horn to warn vehicles and pedestrians of danger. the manager that refused to fix it admitted that dodge had trouble with the horns on these trucks. after fooling with it for a while he did get it to blow, only time anyone has been able to blow the horn and it took him two hands and a lot of pressure. these trucks are dangerous. *nlm |