Consumer Complaint Detail

DODGE / RAM 1500 / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003202709 Incident Date: Feb, 28 2003
Consumer's City: BEAUMONT Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 1500 Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Air bags
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3B7HC13Y8WG Date added to File: May, 25 2021
Date Complaint Received: Mar, 03 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 18 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The dodge trucks have a serious defect in their horn system. improper packing of the driver-side air bags renders the horn inoperable. i purchased my 1998 dodge 1500 new in 1998. i have never been able to get the horn to work. dodge dealer in washington said it needed repacked but i was leaving for texas and time was not available to wait for the parts. upon arrival at beaumont, texas i took the truck to mike smith autoplex dodge. the service representative could not blow the horn and said she would order a repack and call me when it came in. two months later i found out from her that the manager canceled it and refused to fix the horn under the warranty. every year i wire a micky mouse rig on the column wired directly to the horn to pass inspections. recently had service at mike smith and the same service manager said the horn needed repacked, said crysler had problems with the horns and did not know why the manager had refused to fix it. i have been driving this unsafe truck since 1998 and had many close calls and never able to use the horn to warn vehicles and pedestrians of danger. the manager that refused to fix it admitted that dodge had trouble with the horns on these trucks. after fooling with it for a while he did get it to blow, only time anyone has been able to blow the horn and it took him two hands and a lot of pressure. these trucks are dangerous. *nlm