Consumer Complaint Detail

OLDSMOBILE / CUTLASS SUPREME / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003202752 Incident Date: Feb, 22 2003
Consumer's City: EDISON Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: CUTLASS SUPREME Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Mar, 04 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 13 1996
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We got a low coolant light on our dashboard, and found the coolant resevoir to be completely empty. this was less than 3k miles since the coolant system was serviced - drained, refilled, and new radiator hoses installed. after refilling, we found a small coolant leak on the ground under the engine (when parked on a dry surface indoors - normally the car is in the driveway, where snow, ice, and rain may have masked a long-time small leak). on 3/3/03, our local midas repair shop found that the intake manifold gasket was failing, causing the leak. it was replaced (along with thermostat and some other gaskets, which were little additional expense), at a cost of over $900. note that this is the vehicle primarily used by my (pregnant) wife and our 2 year old son, and that i myself work about 30 miles from home, so we were headed for incovenience at best, disaster at worst. note that the vehicle uses dexcool coolant, as required by the manufacturer for proper treatment of its aluminum radiator.*jb