Consumer Complaint Detail

MERCURY / COUGAR / 1994

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003202753 Incident Date: Mar, 03 2003
Consumer's City: NESCONSET Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: COUGAR Model Year: 1994
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1MELM6247RH Date added to File: May, 25 2021
Date Complaint Received: Mar, 04 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 30 1994
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I am the original owner of this 1994 mercury cougar with 33,465 miles as of mar 4, 2002. and there was a general recall issued on the problem in question which involves the potential for a premature failure of the engine head gasket(s).at the time of the notice this condition was not experienced and no action was taken. however this condition has now developed and is causing severe engine over heating. i have brought this vehicle into the local mercury dealer and this head gasket failure diagnosis has been confirmed with the repair requiring a complete head gasket replacement and engine take down and rebuild costing 1400. as of this writing my efforts to have ford motor co to agree to pick-up and/or at least assist with the payment of these related repair fees has been denied. and i would very much appreciate your review and assistance in this matter.*jb