Consumer Complaint Detail

FORD / TAURUS / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003202844 Incident Date: Feb, 24 2003
Consumer's City: INDIANA Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TAURUS Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Suspension:front:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP52U7WA Date added to File: May, 25 2021
Date Complaint Received: Mar, 05 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 27 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Our county agency purchased two ford taurus vehicles new, in 1998 and 1999. at the end of february 2003 within one week of each other the drivers side front coil springs fractured and punctured the tire. in research i have discovered there were recalls in 1998 on the 1993 ford taurus and in 2001 on the 1998 ford contour and mercury mystique, however i see no recalls concerning this problem with the 1998 and 1999 ford taurus. i would appreciate an investigation into this concern with the 1998 and 1999 ford taurus. i believe there is an obvious problem with the coil springs on these vehicles as well. thank you. *jb