Consumer Complaint Detail

MERCURY / SABLE / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003202847 Incident Date: Jan, 28 2003
Consumer's City: LANSDALE Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: SABLE Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1MELM5840PA Date added to File: May, 25 2021
Date Complaint Received: Mar, 05 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 29 2000
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My husband and i own a 1993 mercury sable wagon. we purchased it used 3 years ago. it currently has 44,000 miles on it. at approximately. 43,000 miles ( a month ago) it blew the head gasket. i am aware that ford extended the warranty on 1994-1996 models of the ford taurus and mercury sable for this same problem. my ford dealer stated to us that this head gasket blowing has been a consistent problem on the 3.8 engines, which ours has. it would seem to me that ford is very aware of this problem and chose to do nothing about it for owners of 1993 cars. i feel is was their responsibility to help these customers financially--we just spent $1700 for this repair. needless to say, it was money we didn't have. why hasn't this problem been addressed with the 1993 models with the 3.8 engine before this? ford suggested that i address this with your agency. *jb