Consumer Complaint Detail

ACURA / CL / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003202855 Incident Date: Mar, 02 2003
Consumer's City: MESA Consumer's State: AZ
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: CL Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 19UYA42621A Date added to File: May, 25 2021
Date Complaint Received: Mar, 05 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 21 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was driving my 5-year-old son home from school. after more than half of the stops, upon acceleration, the car's engine would race up to as high as 7,000 rpms. while maintaining 45 mph on surface streets, the car would down shift erratically, as if i had slammed on the brakes suddenly for no apparent reason. luckily, we live in arizona, where the landscape is flat and the weather is warm year-round. according to acura client services, cold weather and uphill/downhill driving could instigate the trouble we've had. they'll need to come up with something better than that for us. we have owned honda vehicles since 1989, so for the past 14 years, we have been loyal. now, the priciest purchase is what i would call a lemon, since we are now without a car for at least a week and they are replacing the entire transmission with a refurbished one. this is not acceptable. plus, no recall was ever issued? why not? are we the 2% of the acura-buying population that does not matter? all i know for sure is that if we owed the american honda motor company something, they'd be all over us like white on rice. what about the little guy? who's going to give us what we deserve? not mr. yakamikimoto-son living large over there in california. *jb