Consumer Complaint Detail

JEEP / GRAND CHEROKEE / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003204910 Incident Date: Mar, 10 2003
Consumer's City: GAITHERSBURG Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CHEROKEE Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Fuel system, other:storage:fuel gauge system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4GZ48S6WC Date added to File: May, 25 2021
Date Complaint Received: Mar, 10 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 02 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1. fuel injector failed causing the engine to misfire and operate on only 5 out of 6 cylinders. 2. in the same cylinder (#6) rod broke, causing engine to blow and need replacement at only 42,000 miles. 3. power steering pump almost fell off the vehicle. (most likely due to improper installation after engine rebuild). 4. brakes constantly squeak or make grinding noise when pressure is applied. when temperatures are below 50 degrees, a high pitched whinning noise is heard from underneath the vehicle. can only be heard when traveling under 45 mph - due to road noise masking the sound. (multiple dealers have not been able to determine what the problem is nor be able to fix it, so constantly whines). 5. fuel gauge fluctuates when 3/4 full (drops to empty and fuel light turns on, then returns to normal reading. will continue to do this until tank is 1/4 full). told this is a problem with the fuel sensor. 6. transmission is occasionally rough (jerky shifting between 1st and 2nd gears).*jb