| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003204935 | Incident Date: Feb, 13 2003 |
| Consumer's City: ROSEBURG | Consumer's State: OR |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: DEVILLE | Model Year: 1998 |
| Vehicle Involved in a Crash: No | Component's Description: Exterior lighting:headlights:concealment devices |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1G6KD54Y8WU | Date added to File: May, 25 2021 |
| Date Complaint Received: Mar, 10 2003 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jan, 26 2003 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Both headlight lens came off. was told by dealer the lens could not be replaced by itself so had to purchase and install 2 sealed headlight units. cost of over $600. dealer picked up half the cost. car had only 40,000 miles. i called cadillac customer service and all they said they could do was to contact the dealer which i had already worked with. dealer feels there should be a recall on the headlights because 'we replace a lot of these on '97 & 98' devilles, grand am's, and other similar products. these are sealed units just like any other sealed unit that should be covered under warranty (original or extended). it's considered trim which is not right. what makes a sealed headlamp any less important than any other sealed unit on the car? certainly its location should not. it's just plain a defect in manufacturing and cadillac should face it and make it right.*jb |
