Consumer Complaint Detail

AUDI / A6 / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003205666 Incident Date: Jan, 05 2003
Consumer's City: BURBANK Consumer's State: IL
Vehicle Transmission Type: MAN Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: A6 Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WAUED24B9YN Date added to File: May, 16 2021
Date Complaint Received: Mar, 14 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 18 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Cylinder heads (v-6, 2.7 liter, 5-valve) are leaking oil from the ends in an area which is plugged with a "ball seal" pressed in place during mfg. oil drips onto exhaust causing causing moderate to severe smell of burning oil inside and around vehicle. dealer mechanics were able to locate problem by inserting special dye in the oil and checking with a blacklight, and state heads need to be replaced. dealer denies defect and suggests this as a normal wear item, but there are no moving parts. i am worried about complete failure of the seals resulting in oil/oil pressure loss, extensive engine damage and/or fire. *nlm