Consumer Complaint Detail

ACURA / MDX / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003205783 Incident Date: Jan, 21 2003
Consumer's City: WAYLAND Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: MDX Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Unknown or other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2HNYD18973H Date added to File: May, 25 2021
Date Complaint Received: Mar, 24 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 05 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The mdx navigation system gives verbal and visual directions. i tend to rely on the verbal directions in the city. sometimes the system cannot determine its position because it cannot get sufficient satellite signals. it gives no verbal clue this is happening, it justs gives directions as if it knew where it was (presumably via dead reckoning). there is a visual cue, but it is very hard to see during the day. the small letters "gps" turn white when the signal is weak. this happened to me first while in boston on 22jan2003. it started giving me directions as if i were several blocks away. fortunately i knew the area well enough to know it was lost before making lots of wrong turns, but a driver relying on the gps might have found himself driving the wrong way down a one way street. i know that incorrect map data can cause the same problem and i have accepted that risk, but it is not necessary to compound that risk through poor software implementation, especially when the problem costs almost nothing to correct.