Consumer Complaint Detail

MITSUBISHI / LANCER / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003207978 Incident Date: Mar, 03 2003
Consumer's City: FERNDALE Consumer's State: MI
Vehicle Transmission Type: MAN Manufacturers Name: Mitsubishi Motors North America, Inc.
Model Name: LANCER Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Suspension:rear
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JA3AJ86E42U Date added to File: May, 25 2021
Date Complaint Received: Mar, 31 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 30 2001
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I am having problems with the rear suspension of my 2002 mitsubishi lancer. service tells me that they have received a bulletin from mitsubishi regarding an issue with the control arm bushings. apparently both are bad on my automobile. the recommended fix to this problem according to the service bulletin is a special lube, however after two attempts the problem has not been corrected. although my car is under a full bumper-to-bumper warranty, service has made no attempt to repair the problem for over a month, despite numerous complaints and protests by me. they are instead "waiting for mitsubishi to tell them how to correct the problem". in the meantime i am forced to drive a defective automobile. *jb