Consumer Complaint Detail

AUDI / A4 / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003208228 Incident Date: Mar, 26 2003
Consumer's City: ARLINGTON Consumer's State: VA
Vehicle Transmission Type: MAN Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: A4 Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WAULT68E72A Date added to File: May, 16 2021
Date Complaint Received: Mar, 27 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 29 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Ignition coil failure on my 2002 audi a4 (21k miles). per my dealer service advisor, car must be towed to a dealer. lost several hours at work and was given substandard rental car, repair was not completed on the day estimated. per audi of america policy, only one coil is replaced, we will wait for another coil to prove faulty (which almost everyone assumes will happen, even dealer), i will have to wait at road side again, at which point audi will replace all remaining coils. (hopefully--audi's web site already has said all would be replaced when one fails, beginning in march, but apparently this is not the policy at my dealer.) this has been happening to thousands of audi customers. *jb