Consumer Complaint Detail

SATURN / SW / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 003208398 Incident Date: Apr, 04 2003
Consumer's City: TINTON FALLS Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SW Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Electrical system:ignition:switch
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 1G8ZH8289VZ Date added to File: May, 25 2021
Date Complaint Received: Apr, 07 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 12 1997
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I called saturn of eatontown, nj reporting an electrical problem with the ignition and door bell alarm-it rang constantly. i was told by the service manger not to worry, use a little cw spread; 3 days later, the steering column and ignition caught on fire. saturn is refusing to honor safety recall tsb # 97-c-02, dated apr 97, titled, "recall-ignition cylinder malfunction." i understand that under federal law a manufacturer-initiated safety recall is equal to a nhtsa safety recall and must be remedied at no cost to the consumer. i thank you for your assistance in this matter. anthony a. sessa p. s. i am not sure when my deceased father purchased this vehicle. *nlm