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NHTSA Complaint Number: 003208601 | Incident Date: Mar, 31 2003 |
Consumer's City: VALLEY COTTAGE | Consumer's State: NY |
Vehicle Transmission Type: AUTO | Manufacturers Name: Toyota Motor Corporation |
Model Name: AVALON | Model Year: 2003 |
Vehicle Involved in a Crash: No | Component's Description: Electrical system |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 4T1BF28B33U | Date added to File: May, 25 2021 |
Date Complaint Received: Apr, 10 2003 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Mar, 31 2003 |
Was Original Owner: Yes | Anti-lock Brakes: Yes |
Number of Cylinders: 6 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: On 4/01/03, i leased a 2003 toyota avalon xl from prestige toyota of ramsey, n.j. by the time i signed all of the paperwork and took possession of the car, it had become dark outside. the display of gear positions (p, r, n, d, 2, l) which was obvious in daylight, was now impossible for me to distinguish. by the time i arrived home, my eyes were strained from trying to read the letters, thus creating a hazardous driving experience. from dusk to dawn, it is unnerving to search for letters on the dash board panel. while all other indicators are illuminated, the gear position panel is not. the letters are of a light white color and are enclosed within a thin-lined green neon square which blurs the letters even more. i returned to the dealership the next day to voice my concern and request an exchange for a safer vehicle, but i was told this was not possible. in addition, the dealership was unable to repair this defect. i have made phone calls to the dealership, toyota customer relations (#200304030875)(tel.# 800-331-4331), my lease company (southtrust bank) and state senator tom morahan, as well as a visit to the attorney general at consumer affairs in white plains, ny, all to no avail. please consider my request and complaint. thank you very much. *jb |