Consumer Complaint Detail

SUBARU / OUTBACK / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003208851 Incident Date: Apr, 15 2003
Consumer's City: BROOKLINE Consumer's State: NH
Vehicle Transmission Type: AUTO Manufacturers Name: Subaru of America, Inc.
Model Name: OUTBACK Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4S3BH6866Y7 Date added to File: May, 25 2021
Date Complaint Received: Apr, 15 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 19 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 2000 subaru outback ltd, white vin [xxx]. it has approx. 63,000 miles and has had for the last several weeks, an anti-freeze smell after the car has initially warmed up. as it turns out, i brought the vehicle into the nearest subaru dealership for it's 60,000 mile service and was dismayed to receive a call from the service advisor informing me that the head gasket was gone and needed replacing. in this day an age of modern vehicles, a head gasket rarely becomes defective at 63,000 miles; check statistics!!! i believe that this failure is due to a design flaw when subaru went to the 2.5l engine size as many other subaru owners are now experiencing this unwarranted repair at such an early time frame. as these irritated subaru owners approach the 60,000 to 80,000 mile mark and start experiencing these head gasket replacements, you should become inundated with complaints. before this occurred, i recommended subaru's to may people, but with this expensive repair, which should be partly or wholly covered by subaru, i will never recommend a subaru to anyone ever. *nlm information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr