Consumer Complaint Detail
VOLKSWAGEN / NEW BEETLE / 2002
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003210722 | Incident Date: Apr, 15 2003 |
| Consumer's City: MURFREESBORO | Consumer's State: TN |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: NEW BEETLE | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:engine |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 3VWCB21C42M | Date added to File: May, 25 2021 |
| Date Complaint Received: Jul, 29 2003 | Complaint Type: EVOQ |
| Incident Reported To Police: No | Purchase Date: Aug, 30 2001 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The vehicle's speed dropped dramatically, and then stalled. *jb the vehicle experienced the following: the lights would come on, would not come out of park(repeatedly), lock up, sit for hours/frozen, start but not come out of park, abs and epc light problems which was fixed under warranty and was told the overload problems should have been fixed, while driven, the vehicle dropped down to 30 mph and down to 20 mph on another occasion, the motor sounded loud and the vehicle had shaken, the dealer found three fault code for throttle control and faulty throttle body(dealer assured consumer that the problem wouldn't happen again), and the consumer was told that there was a misfire on all cylinders and that the plug wires were replaced. on one occasion where vehicle did not come out of park, the dealer suggested that the problem had come from the brake switch and assured that the freeze up(s) were solved. the vehicle sat for five hours, then the vehicle finally started and the dealer stated that the problem was the wiring harness to the ecm(the part had to be ordered). *scc *jb |