Consumer Complaint Detail

MAZDA / MILLENIA / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003210980 Incident Date: Apr, 18 2003
Consumer's City: LEXINGTON Consumer's State: KY
Vehicle Transmission Type: AUTO Manufacturers Name: Mazda Motor Corp.
Model Name: MILLENIA Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Steering
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JM1TA2210W1 Date added to File: May, 25 2021
Date Complaint Received: Apr, 20 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 31 2000
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The power tilt steering wheel has failed and will no longer operate. i believe this to be a safety defect, as the wheel is stuck in an extremely upright position and will not come down, making the car very difficult to steer safely. from my research on this site and others, as well as calls to 5 different mazda dealerships, this is apparently a common problem. in fact, according to one dealer, the problem is so common that mazda has begun offering a special repair kit that just includes the defective actuator rather than the entire steering column. it is my view that this is a safety related defect that mazda should cover under a special service program or by recall. *jb