Consumer Complaint Detail

SANTA FE / SANTA FE TRAILER / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003211314 Incident Date: Apr, 23 2003
Consumer's City: TIVERTON Consumer's State: RI
Vehicle Transmission Type: AUTO Manufacturers Name: SANTA FE VANS
Model Name: SANTA FE TRAILER Model Year: 2002
Vehicle Involved in a Crash: Yes Component's Description: Visibility:windshield
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: KM8SC73D02U Date added to File: May, 25 2021
Date Complaint Received: Apr, 25 2003 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Jan, 09 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 2002 hyundai santa fe. this past week a rock (approximately the size of a baseball) fell off of an oncoming truck and hit my front windshield on the passenger side. my concern is that the rock came completely through the windshield, hit the dashboard, & landed on the passenger side floor. fortunately my daughter who was seated in the front passenger seat saw it coming & in a split second was able to cover her face & lean towards the driver's side. if that rock had hit her it would have very seriously injured her or worse. i am very concerned that the rock came completely through the windshield & wonder if their is a defect in the santa fe. the glass technician that repaired the windshield said that rock should never have gotten through & he also said that the he fixes a great number of santa fe windshield. i really think that this needs to be looked into. i have emailed hyundai & they basically said they would enter it into that database. that will not solve this problem. we were very lucky in this situation, but the next person may not be. i will also be contacting the dealer where i purchased the vehicle to inform them. thank you for taking the time to read my concern. *nlm