Consumer Complaint Detail

MERCEDES BENZ / E320 / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003211355 Incident Date: Apr, 01 2003
Consumer's City: UNION CITY Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Mercedes-Benz USA, LLC
Model Name: E320 Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WDBJF55FXVJ Date added to File: May, 25 2021
Date Complaint Received: Apr, 26 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 04 1999
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Transmission failed at 83k miles. the 2-3 and 3-4 gear slips. according to mercedes mechanics, the transmission needs to be rebuilt. they also said that this is a common problem with the 1997 e-class mercedes. the atf, which is supposed to be change at 100k, did not protect the transmission as advertised. one mechanic, specialized in repairing mercedes, had replaced over 10+ transmissions for the same model year. *nlm