Consumer Complaint Detail

DODGE / DODGE TRUCK / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003211557 Incident Date: Apr, 26 2003
Consumer's City: ST. GEORGE Consumer's State: UT
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DODGE TRUCK Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Suspension:front
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3D7KU28663G Date added to File: May, 25 2021
Date Complaint Received: Apr, 28 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We where traveling on i-15 at 80 mph when our new 2003 dodge ram 2500 diesel pickup began violently shaking on the interstate. my husband barely managed to regain control of the vehicle and pull onto the shoulder. we decided to try to drive to the nearest town that was about 20 miles away. we proceeded at about 40 mph with our blinkers on and after hitting a very small bump in the road the truck shook violently again. we refused to drive the truck any further and called for roadside assistance. the truck is currently in the shop at this time and the mechanic said after inspection that the front end wasn't bolted in. (?) he said they are completely replacing the front axle. we have yet to obtain our scary new truck from the dodge mechanic and will be able to provide better information regarding the exact problem if need be. fortunately there wasn't any fire, crash or property damage, but please don't let that be the only reason this isn't investigated further. it was truly a frightening experience and the end result could have been catastrophic for our family. please don't hesitate to call with any questions. *nlm