Consumer Complaint Detail

TOYOTA / SIENNA / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003213837 Incident Date: May, 12 2003
Consumer's City: ALLEN Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: SIENNA Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:cooling system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: May, 13 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 30 1999
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 2000 toyota sienna le. i noticed a coolant leak. i took it in to a toyota dealer and discovered the problem was the leak from the cooling pipe. the cause of the problem was the cooling pipe was rubbing against the power steering line (according to the service advisor) and the cooling pipe wore out. i asked if it was a design flaw. he replied that he never saw this before, but there should be something between the cooling pipe and the power steering line to prevent the rubbing. this fix is $410 for parts and labor and is not cover under the extended warranty since it is a pipe that broke. i feel like this is a design flaw by toyota. *nlm