Consumer Complaint Detail

BMW / 528I / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003214076 Incident Date: May, 14 2003
Consumer's City: CICERO Consumer's State: IL
Vehicle Transmission Type: MAN Manufacturers Name: BMW of North America, LLC
Model Name: 528I Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Suspension:front:macpherson strut
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WBADD5320VB Date added to File: May, 25 2021
Date Complaint Received: May, 18 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 28 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The driver side front strut has failed. the strut has broken half way and appears that it just a matter of time or a bump before the entire piece breaks off. if this happens while driving, vehicle control will be lost. a few months ago i replaced the passenger side strut because that strut spring base failed, at the time i considered a freak occurrence and just replaced the strut. now that the other strut is failing i believe this is a manufacturing defect and very dangerous safety issue. please contact me as soon as possible since i need my car to travel to work and i am planning on taking the car to the dealer tomorrow. *jb