Consumer Complaint Detail
PLYMOUTH / GRAND VOYAGER / 1998
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003214208 | Incident Date: May, 18 2003 |
| Consumer's City: LEAGUE CITY | Consumer's State: TX |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND VOYAGER | Model Year: 1998 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:engine:gasoline:belts and associated pulleys |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 25 2021 |
| Date Complaint Received: May, 19 2003 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Dec, 28 1998 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: We purchased our grand voyager with about 14,000 miles on it. it now has about 67,000 miles on it and we have been through approximately 6 serpentine belts and 4 belt tensioners. we have been through 1 belt per year at least since we bought the vehicle. the dealership never acknowledged that there was a defect in the engine that kept causing the belt to become mis-aligned, start squeaking, and eventually rip apart. the problem is more severe in hot weather and we have about 5 months of 90 degree weather where we are. our own mechanic has started shimming the belt tensioner, which seems to prolong belt replacement time but does not solve the problem. he believes the problem is that the hole that was drilled to install the tensioner and/or pulley is drilled at the wrong angle or not lined up correctly. our only consolation is that the squeaking gives us warning about the state of the belt. *nlm |