Consumer Complaint Detail

FORD / ESCORT / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003214279 Incident Date: May, 20 2003
Consumer's City: COLUMBUS Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: ESCORT Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Suspension:rear:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3FALP15P4VR Date added to File: May, 25 2021
Date Complaint Received: May, 20 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 27 1997
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I bought a 1997 ford escort wagon new and love it and has only 30000 miles on it. recently i had a problem with steering the vehicle so i had it checked out at an auto repair shop. the mechanic told me i needed new tie rod ends and both rear coil springs were broken. as i do not drive this vehicle hard and do not haul anything except my puppy and groceries, i had a hard time believing this. so i took it to another garage and another mechanic told me the same thing and showed it to me. i am no longer driving this vehicle as it is unsafe and this vehicle should be placed on a recall list and fixed by ford free of charge. neither me or my husband have ever had this happen and we feel that definitely this has to be a factory defect. please advise me as soon as possible what to do about this defective vehicle so that i can know which direction to pursue this matter, a.e., newspapers, tv stations, etc. thanks for your help. *jb