Consumer Complaint Detail

SUBARU / LEGACY / 2001

Recalls
1 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 003214294 Incident Date: Feb, 04 2003
Consumer's City: MADISON Consumer's State: OH
Vehicle Transmission Type: MAN Manufacturers Name: Subaru of America, Inc.
Model Name: LEGACY Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: Yes Persons Injured: 1
Vehicle's VIN#: 4S3BH635016 Date added to File: May, 25 2021
Date Complaint Received: May, 20 2003 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: May, 04 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My subaru legacy, 2001, 25,000 miles, caught on fire in the front right part under the hood suddenly on my way home 2/5/03, i was locked in the car and unable to get out till the car filled with smoke, i was panicking, as i was unable to breath. at that point i thought i would pass out, or die soon, the people outside could not get me out. my car was totaled, and still under warranty. subaru has not responded, i am without a car. this has been very stressful for me and my family. we trusted the name of subaru and what it stands for till now. after our insurance company sent a forensic mechanic to investigate, it was determined not to be arson, and to be the fault of the manufacturer. we always took very good care of this car so this happening was quite a shock to us and our other friends that own subaru's. we all are not so patiently waiting to hear from subaru. i would like a new car as soon as possible. *jb