Consumer Complaint Detail

FIRESTONE / STEELTEX AT / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003214332 Incident Date: Mar, 08 2003
Consumer's City: VALPARAISO Consumer's State: IN
Vehicle Transmission Type: AUTO Manufacturers Name: FIRESTONE TIRE & RUBBER CO.
Model Name: STEELTEX AT Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: May, 21 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 31 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The sidewall/tread of one of my front tires looked as if it were in the early stages of tread separation as indicated by a crack or linear indication that extended almost 75% around the perimeter where the sidewall met the tread area. there were also numerous other areas of notable separation that appeared to be a result of the rubber material being too dry perhaps. i called ford and they said there was nothing they could do about it and referred me to this site. before failure occurred with my family in the vehicle, i installed all four new tires, model michelin ltx m/s that i purchased from cosco. this is a 2001 ford excursion with approx 30,000 miles on it at the time. unfortunates, i wasn't really thinking at the time and did not have the technicians at cosco save the old tires for me. *nlm