Consumer Complaint Detail

SEAT BELT ASSEMBLY / SEAT BELT ASSEMBLY / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003214358 Incident Date: May, 04 2003
Consumer's City: DUNLAP Consumer's State: IL
Vehicle Transmission Type: Manufacturers Name: Lotus Cars Limited
Model Name: SEAT BELT ASSEMBLY Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Seat belts
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 16 2021
Date Complaint Received: May, 13 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Took my 2002 bmw 525i to have its driver side rails replaced to bmw of peoria in illinois about 2 weeks ago. about 1 week later (around may 5) at a stop light a large allen type bolt fell and rolled to my feet. this bolt was to my lap seat belt which i was now holding in my hand! the bolt was never tightened properly and i had been driving like this for around 1 week assuming my seat belt would work when needed. bmw of peoria was informed of this the same day, it was fixed by the next day. i wrote to bmw-usa about this issue and the response was very low key. mostly that they apologize for the inconvenience and to talk with my service manager to get this issue fixed. i don't think they even read the letter which mentioned reminding bmw service of proper work. just writing in hopes that no one else runs into this life threatening situation. *nlm