Consumer Complaint Detail

BMW / 740IL / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003214465 Incident Date: May, 13 2003
Consumer's City: LOOMIS Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: BMW of North America, LLC
Model Name: 740IL Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:cooling system:radiator assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WBAGJ8325VD Date added to File: May, 25 2021
Date Complaint Received: May, 23 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 30 1996
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have had three separate failures of plastic radiator components in my 1997 bmw 740il in the space of 5 months. at first inspection, these appear to me to be thermal fatigue failures indicating some manufacturing defect in the plastic. bmw denies any such issue and refused to replace the failed components under warranty. the first instance was a minor leak that developed from a small pipe that exits the top of the radiator. before i had that repaired, the neck of the top inlet to the radiator broke off while i was driving. the radiator had to be replaced. a little over a month later, i saw steam emerging from the radiator and noted a 1/4" split in the center of the intergral fluid reservoir where water was spraying out. this component had not been replaced when the radiator was replaced. as this was not in a typical stress area like a corner, seam or bottom, i believe this was caused by fatigue. the fact that all of these failures occurred on plastic components so close together in their life implies a common failure mechanism to me. the dealer commented that "they see a lot of these kinds of failures." as the vehicle has only 70,000 miles on it, this would seem unusual unless there were some underlying flaw in bmw's design or manufacturing of the cooling system. *nlm