Consumer Complaint Detail

JAGUAR / XJ8L / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 003215438 Incident Date: Apr, 24 2003
Consumer's City: HOUSTON Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Jaguar Cars, Ltd.
Model Name: XJ8L Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: SAJHD6045XC Date added to File: May, 16 2021
Date Complaint Received: Jul, 10 2003 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Nov, 28 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving, the consumers sunroof automatically opened and a burning smell permeated the cockpit. the consumer pulled over immediately cut the engine off and pulled all the fuses out, however a few minutes later the smoke turned into fire. it shot out from under the sunroof button cluster. the forensic specialist said the cause of fire was the sunroof control module. the consumer informed jaguar of north america, however they were not concerned and would not further investigate the failed module. *cb a fire report is enclosed. also the right fog lamp was replaced. *jb